Customer Advocate Customer Service & Call Center - Oregon, WI at Geebo

Customer Advocate

3.
4 Fitchburg, WI Fitchburg, WI Full-time Full-time Estimated:
$36.
2K - $45.
8K a year Estimated:
$36.
2K - $45.
8K a year 3 days ago 3 days ago 3 days ago Our Customer Advocate Team is responsible for taking ownership of complex customer cases until a final resolution is achieved, including facilitating resolutions with other areas of the business or field partners.
In addition, we provide customer support for field service trial participants and conduct product orientation calls with customers who have recently installed new products.
We support our business and brands by negotiating with customers to a mutually beneficial resolution.
Continuous learning is encouraged and supported.
The hours for this opportunity would be Monday - Friday 8:
30 AM - 5:
00 PM.
This is an on-site role.
Do you have a passion for delivering excellent service to every customer? Do you enjoy tackling challenging problems and improvising to find solutions? Are you a good negotiator with a customer-friendly approach? Do you have a knack for transforming disappointed customers into brand advocates? Would you enjoy sharing your enthusiasm for an exciting and innovative line of luxury appliances with customers? Can you work efficiently with computer software to find, track and organize data? If so, we would like to talk to you about this career opportunity!.
Estimated Salary: $20 to $28 per hour based on qualifications.

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